PSO Wont Let Me Select Memory Card?

[TheSegaSaturnGuy]

Okay, so when I try to boot up my save file on PSO v2 it gets to the select a memory card screen but it wont allow me to select the Port. The only thing I can do it press A to reload or B to cancel. Question, my save file is from nearly 6 years ago when I had my BBA. Do characters get periodically purged which would lead to not being able to load this save?

[pcwzrd13]

It won't load because the serial number and key stored on the Dreamcast internal memory doesn't match your character. You'll need to wipe the internal memory and re-enter the same serial and key you used when you created the character.