DreamPi not finding modem

[lisalover1]

I’ve been having trouble getting my DreamPi setup working. From what I can guess by manually running

./DreamPi.py start

It seems like the Pi can’t find my modem and LVA despite both lights on the dongle being lit up. Does anyone have any ideas on what I could do?

[lisalover1]

Just an update: I ordered one of the newer USB modems from the store that has a LVI built in, but now whenever I try and load a page in Saturn PlanetWeb, the Modem Messages pop-up box just remains totally blank and nothing happens. Both modem LEDs are lit up still, by the way.