So I was playing PSO a little bit ago and a player joined my game. I had a level 16 hunter, was nearly 17, he stood around for a couple minutes then left, thought nothing of it, then he came back a little while later and started talking. He said something real dumb like "Playing on an Xbox Series X!", i went through a telepipe and my game basically crashed on me, so i shut my console off, when I turned it back on and rebooted the game, my character was gone.
I don't have my original serial # so was using one online, what can be done to help me, if anything at all? or am I gonna have to re-create my character and grind all over again?