Problem with DMZ

[megavolt85]

DIR-615 connected to provided modem directly? Or via another router?

[Gocha]

Dir-615 to the provided modem.

[megavolt85]

what is model provider modem?
DIR-615 use only for WI-FI or for wire connection too?

[megavolt85]

The first thing to do is try this:
1) in DIR-615 to set the WAN to static IP (e.g. 192.168.0.250)
2) in the provider modem enable DMZ on IP 192.168.0.250

[Gocha]

DIR-615 is not using any ethernet connection right now, just WIFI.

The provided modem model I'm almost sure is Arris Arris TG2492LG-VTR (the last 3 are the name of the company VTR, so maybe it changes with every company or is just a coincidece), Im 99% sure about it, but right now I'm not in my house anymore to be able to check it.

I really appreceate your help, I'll be checking your answers starting tommorrow at 17:00 (GMT), and from time to time before that with my cel phone if I have time during work. Again thanks a lot for everything.

1) in DIR-615 to set the WAN to static IP (e.g. 192.168.0.250)
2) in the provider modem enable DMZ on IP 192.168.0.250

About those 2 Im gonna try it as soon as I can tomorrow at 17:00, can this be the reason Q3 ARENA is giving me problems to connect too?

[megavolt85]

OK, until tomorrow
P.S. Q3 should have worked, possibly firewall blocks

[Gocha]

Hello again, I hope to find you here today too megavolt85.

Is here where I change the WAN IP to Static?

[megavolt85]

yep
IP: 192.168.0.250
Gatway: 192.168.0.1
first DNS: 8.8.8.8
second DNS: 192.168.0.1

[Gocha]

then should it look like this or should I change the subnet mask, MTU and MAC Address?


IP Address :
192.168.0.250
Subnet Mask :
0.0.0.0
Default Gateway :
192.168.0.1
Primary DNS Server :
8.8.8.8
Secondary DNS Server :
192.168.0.1
MTU :
1500
(bytes)MTU default = 1500

MAC Address :
84:c9:b2:65:c8:f3

[megavolt85]

Subnet Mask: 255.255.255.0