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Console Hardware Support

WOW - I blew the lid off while playing POD Speedzone!

Dreamcast Repair/Parts:

This information is if your Dreamcast has died from fraggin' too much. All console repairs and sales of replacement parts (Dreamcast, Saturn, Genesis, GameGear, Pico, etc.) are now handled by Sega partner Service Concepts International.

Please contact them directly at their website or you can call them at 1 (714) 836-4981 to request service.

Please Note: this repair service information is for the U.S. and Canada only. If there is an official Sega Japan and Europe parts/service support, please email us at support (at) dreamcast-talk (dot) com.

Source: http://help.sega.com